Blog

13-01-2012

CallPlus

CallPlus

Since 1996, CallPlus have been delivering lower prices and better service to the people of New Zealand. They are 100% Kiwi owned and operated, and have a residential arm, Slingshot.

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13-01-2012

Team SNUG

Startel National Users Group

Team SNUG is made up of industry leading call centres service providers and Health Systems utilising Startel call centre equipment.

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13-01-2012

Startel

Startel Corporation

As a leading provider of integrated voice, data and networking solutions for Call Center facilities, Startel offers a full spectrum of products and solutions for call centers worldwide.

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The first contact team is keen, energetic and friendly.

The company is still small enough for every staff member to be carefully nurtured to ensure maximum professionalism, which in turn leads to employee satisfaction and high staff morale.

All of this contributes to a level of service which is alive with energy and enthusiasm. Clients’ customers notice it when they ring. These are the people and the qualities which could be working for you and bringing your customer service to life.

We provide total solutions, overflow, weekend and disaster recovery options. Uniquely our contact centre is further supported by the optional use of full IVR Technology and our own in-house Web Design Company who specialise in web site design and hosting.

We have broad industry experience across many sectors including:

  • Agriculture and Farming
  • Consumer Goods
  • Emergency Services
  • Finance
  • Franchises
  • Government Departments and Local Bodies
  • Recruitment
  • Technical and Software Support
  • Utilities

First Contact is proud to be delivering quality, front end Telephony solutions to our New Zealand and Australian business partners for almost 20 years.

As true specialists in our field we not only provide affordable and effective customer care solutions, but we understand and respect your commitment to your clients.

At First Contact we really are ‘more than just talk’.

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