We provide total solutions, overflow, weekend and disaster recovery options. Uniquely our contact centre is further supported by the optional use of full IVR Technology and our own in-house Web Design Company who specialise in web site design and hosting.
We have broad industry experience across many sectors including:
- Agriculture and Farming
- Consumer Goods
- Emergency Services
- Government Departments and Local Bodies
- Technical and Software Support
First Contact is proud to be delivering quality, front end Telephony solutions to our New Zealand and Australian business partners for almost 20 years.
As true specialists in our field we not only provide affordable and effective customer care solutions, but we understand and respect your commitment to your clients.
At First Contact we really are ‘more than just talk’.